"Running a busy bike shop, we required a booking and scheduling system that was quick to set up, flexible and easy to use for both customers and staff. Velodrop has completely over-delivered in every way for us and we have rolled it out to other stores in our group as a result. The interface is extremely user friendly and being able to create services and packages from scratch meant that everything aligned perfectly with our existing workshop offerings.

We have especially appreciated the development team's support and genuine interest in updates that could elevate our user experience further, and have already seen several fantastic updates implemented from this. The time we save in workflow management has allowed us to schedule more services, and the tracking capabilities have meant that no jobs or orders fall through the cracks, both fantastic outcomes for our customers and the business.

All in all, we have found Velodrop to be perfect for our needs (and very reasonably priced!), and the team behind it to be diligent, supportive and great to deal with. Thank you!"

"As a bike workshop owner, I've been using Velodrop since 2020, and it continues to impress. The system regularly receives updates and improvements, and the user interface is straightforward, allowing all staff to use it with ease—even on a touchscreen. One of the standout features is the automatic messaging system, which keeps customers updated on their appointment status and includes a built-in messaging function. The support team is friendly and quick to resolve any issues or bugs. Initially, I was the only one using Velodrop in my country, but now many workshops here have adopted it as their go-to management system.

Pro tip: If you need a public interface or booking reports in your language, reach out to the support team (as I did!). With a little help on translation, they'll set it up for you. How great is that? Best of luck with your business!"

"Velodrop is a super reliable system that has helped us achieve growth in our workshop. The team is super fast to address any issues compared to one of their competitors we were using. It's a no brainier, these guys are the best for your business."

For as long as I can remember, I’ve always worked in a bike shop relying on the traditional repair card and pencil system. Not so long ago, I realized how outdated this method was and knew it was time to modernize. I started searching for an online booking platform, but everything I found felt too generic and didn’t fit my needs. That’s when I stumbled upon Velodrop.

I decided to try the first month's free trial, and from the very first day I could see Velodrop's full potential. I'd never imagined I'd find a platform so perfectly suited to an independent bike shop like mine! It's been a real game-changer, and although it comes at a cost, we're quickly amortizing it thanks to the time we save. Our margin for error is now virtually non-existent, and all our customer and bike information is centralized in one place, with seamless integration into Lightspeed Retail at the click of a button.

But that’s not all! The ability to text our customers has been incredibly useful. How many times have we tried calling a customer to let them know their bike is ready or that it needs a new part, only for them to never answer? Velodrop has helped us automate tasks that were once redundant, allowing us to focus more on what we do best—repairing bikes. How great is that?