Crank more miles out of your workshop!
Experience the power and efficiency our online management software can bring to your service shop.
Online Booking 24/7
Complete online booking service
Let your customer book their next bike service at their leisure. Online booking for your shop is available anywhere, from any device, 24 hours a day, 7 days a week.
No signup or login required
Clients can book their appointment in seconds. They never need to create an account or install an app. It couldn’t be any easier to do business with you!
Save precious time and resources
Your clients will love the convenience of booking online, and you’ll love the time saved talking on the phone, and hand writing work orders and tags, and maintaining an appointment book.
Enhanced Customer Communications
Automated appointment reminders sent via email and SMS dramatically reduce forgotten appointments and missed opportunities.
Notify customers when an appointment, order or warranty claim has been completed with just the click of a button.
Communicate with your customer’s in real time, directly through the web browser, using our built-in SMS text messaging software.
2-way communication system to build strong customer relationships that compliment your shop’s superior products and rock solid service!
Smart Shop Management
Our smart management software gives you the power to control your employees schedules and appointment availability, so your bike shop can run efficiently and at full capacity, while avoiding overbooking.
Organise and Automate common shop tasks
Book, reschedule or track missed appointments, take notes, track special orders and warranty claims and automatically send reminders and done notifications via SMS and email.
Access your shop from Multiple devices
Your shop’s data is securely stored in the cloud and available from any device, at any time. making it possible to check the day’s work load from home, take customer’s appointments from any computer in the shop, or even set up a self serve kiosk allowing customers to book them selves on site. Imagine the possibilities!
Works With Lightspeed ® Retail
Just like Velodrop’s workshop management software, Lightspeed’s cloud based point of sale software has been purposefully designed with independent bike retailers like you in mind.
Import existing customers from Lightspeed Retail, and attach Velodrop customers to Lightspeed for quicker checkouts.