Bike Shop Work Order Software Built for Real Mechanics

Replace messy paper work orders, lost tickets, and scheduling headaches with Velodrop’s powerful digital system. Designed by experienced bike shop pros – just like you.

Tired of Paper Work Orders Ruining Your Workflow?

Many bike shops still rely on binders, spreadsheets, or clunky POS add-ons that don’t fit real repair life. Jobs get lost, customers wait too long, and mechanics waste time chasing details.

Velodrop changes that with seamless digital work order management tailored for bicycle repair shops. Create, track, and complete jobs faster – all while keeping everyone in the loop.

Digital Job Tickets / Work Orders

Create, view, print, and attach digital job tickets to bikes. Assign to mechanics, add comments, update status, and view full history in one clean interface. Say goodbye to paper cards forever.

Visual Appointment Calendar

sSee your entire workshop workload at a glance. Drag-and-drop scheduling, availability checks, and capacity planning prevent overbooking and chaos.

Automated SMS & Email Reminders

Chat directly with customers from your browser. Send automatic updates like “Your bike is ready!” or “We need approval for parts” – reduce no-shows and phone tag.

Hassle-Free Online Booking

Let customers book their bike service anytime, anywhere, directly from your shop’s branded public booking page or one of our fully customizable widgets.

Seamless Lightspeed Integration

Fix common Lightspeed R-Series workorder gaps. Automate your job capacity and mechanic availability, link customer data, workorders, and push sales to Lightspeed

Extra Shop Tools

Track warranties, special orders, staff scheduling, reminders, and real-time stats. Secure cloud access from any device.

Ready to Streamline Your Bike Shop Repairs?

Join hundreds of independent bike shops worldwide ditching paper for efficiency. Built by mechanics, for mechanics.

No risk. Cancel anytime. Your first month is on us.

What Bike Shop Owners Are Saying

Velodrop has been a real game-changer! Our margin for error is now virtually non-existent, and all our customer and bike information is centralized in one place, with seamless integration into Lightspeed Retail at the click of a button.

All in all, we have found Velodrop to be perfect for our needs (and very reasonably priced!), and the team behind it to be diligent, supportive and great to deal with. Thank you!"

One of the standout features is the automatic messaging system, which keeps customers updated on their appointment status and includes a built-in messaging function. The support team is always friendly and quick to respond.

Why Choose Velodrop for Your Bike Shop Work Orders?

Mechanic-built from the ground up

We've spent years working in real bike shop service departments ourselves, so we understand the daily realities, frustrations, and needs of bicycle repair workshops almost as well as you do.

Focus on Repairs, Not Admin

Velodrop is designed to cut out paperwork chaos so you and your team can spend more time actually fixing bikes and less time chasing lost tickets, double-entry, or phone tag.

Affordable & Flexible for Independent Shops

No enterprise pricing or forced upgrades, just straightforward, scalable tools that grow with your shop without breaking the bank or locking you into complexity you don't need.

Global Support for Bike Shops Worldwide

Trusted by independent shops across North America, Europe, Australia, and beyond, with cloud access, multi-language and time-zone friendly features, and support that works wherever your wheels are turning.