CRM

Increase Customer Engagement Using The Power of SMS

by

Leveraging SMS (Short Message Service – otherwise know as text messages) can significantly enhance your workshop’s efficiency and customer satisfaction. Here are some best practices to make the most of SMS messaging.  Appointment Reminders Sending friendly SMS reminders a day or two before scheduled appointments is a simple yet effective way to ensure customers are … Read more

Wheels in Motion: Crafting Unified Bike Repair Services

by

Bicycle repair shops encounter numerous pain points: juggling complex schedules, managing parts orders, addressing warranties, and maintaining seamless customer communication. This intricate coordination often leads to disjointed operations, delayed services, and challenges in providing a cohesive service experience, impacting customer satisfaction and workflow efficiency. How can specialized bike shop software like ours help? By offering … Read more